Jump to content

Troubleshooting Multiple Licenses


Crazy5

Recommended Posts

Let me apologize to the readers here...I seem to have this issue each time I return to SteelBeasts after an extended break (new computers, new version, etc.).

 

Is there a "simple" way to narrow down what is preventing my various computers from seeing the three licenses I have on my CodeMeter? 

 

All of my computers are running on the same WiFi - no joy.

 

I even tried hard-wired to the same network switch - no joy. 

 

Thanks in advance!

BMF

Link to comment
Share on other sites

  • Members

Especially Windows 11 users should upgrade to the CodeMeter runtime version 8.0a. That seems to be the #1 reason why some people have trouble with CodeMeter.

 

That being said, there's other potential sources of trouble - especially after moving to a fresh computer. The Windows Firewall might prevent communication through port 22350 (or whatever else you may have set to use). There could be errors in the configuration of the license server. Clients might be limited to search only a specific IP address in your local network (and maybe there's an error in the IP number).

 

Finally, you may have licenses for only some older version of SB Pro, and the latest version that you installed might require a license upgrade. So, everything's set up the right way, it's just that the licenses that are required for this version of SB Pro PE just aren't there:

 

Link to comment
Share on other sites

Appreciate the help, however, still no joy.

 

Updated the CodeMeter Runtime on all machines...the licenses are all for the same version of the game. 

 

SSnake - your comment above about IP Addresses.  That was really rushed in the video - do I need to manually enter IP addresses?  

Link to comment
Share on other sites

  • Administrators

The pc acting as a license server will need to have that port open on the internal network (this may happen automatically), and you'll need to point the other PCs in the network to that pc's ip address (you'll have to do this manually).

Link to comment
Share on other sites

  • Members

Crazy5, can you please run - on the machine with your CodeMeter USB stick plugged in - the CmDUST app, and then send me (by email) your "CmDust-Result.log" file? Don't post the file here.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...