Obsidian Posted January 28 Share Posted January 28 I bought a time-based license today and received two emails, one is the receipt, and one is the license fulfillment email from sendowl. I followed the instructions in Sendowl email to install the latest version of SB Pro PE and then clicked that license link, however, the CodeMeter website shows the message saying "No Licenses for this ticket found. Please check your ticket and try again." And there is "......contact merchant for license" text in the link address, is it normal? and who is the merchant should I contact. I am using physical PC and browsers are good too. Thanks 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted January 28 Members Share Posted January 28 That would be me (=Sales@eSim); unfortunately I'm about to board a plane and won't be able to help you as quickly as you deserve. So, please contact Shipping (@eSimGames.com). If nothing else, they should be able to generate a new ticket if the one you got is, indeed, faulty (hasn't happened yet, but who knows). 0 Quote Link to comment Share on other sites More sharing options...
Obsidian Posted January 28 Author Share Posted January 28 Thanks Ssnake, I have sent the email to shipping@eSimgames.com. Have a good trip 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted January 28 Members Share Posted January 28 Eventually, a new AEV will come from this. 🙂 0 Quote Link to comment Share on other sites More sharing options...
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