paulmc Posted November 15, 2019 Share Posted November 15, 2019 Hi my display monitor is 3840 x 2160 when im in display option and I try to set the game to full screen and I have to click to accepet game restart to take affect the option to click restart just freezes and im stuck on the screen and I cant do any thing but close the game ie control alt delete 0 Quote Link to comment Share on other sites More sharing options...
Jartsev Posted November 15, 2019 Share Posted November 15, 2019 18 minutes ago, paulmc said: Hi my display monitor is 3840 x 2160 when im in display option and I try to set the game to full screen and I have to click to accepet game restart to take affect the option to click restart just freezes and im stuck on the screen and I cant do any thing but close the game ie control alt delete You need to start game in safe mode in order to restore functionality: Start menu>'eSim games'>Troubleshooting>'Steel Beasts Pro PE (safe mode)'. This would reset options to default and start game with 1024x768 resolution in windowed mode. After this you may try to change resolution again. But anyway freezing is something what shouldn't happen, and we would like to see debug log and info about your system. Debug logs can be found in My Documents\eSim Games\Steel Beasts\logs folder; please send logs collected during failed sessions to this mail: ssnake[_at_]esimgames.com 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted November 15, 2019 Members Share Posted November 15, 2019 Debug logs are, however, most useful only if taken in "debug mode" (also in the Troubleshooting folder). The default logging mode doesn't cover as much detail. I'm not really sure where the "restart game" thing is coming from. Please explain in more detail, ideally illustrated with screenshots, what you're doing to get such an alert message. Because, normally, Steel Beasts will simply switch from windowed to fullscreen mode. This message, if you're really getting it, most likely does not originate from Steel Beasts. If that is the care, whatever freezes Steel Beasts may very well be an external application or driver. 0 Quote Link to comment Share on other sites More sharing options...
Members mrivers Posted November 18, 2019 Members Share Posted November 18, 2019 Please try setting the font/app scaling to 100% and relaunch SB. Open Window's Display Settings (rt click desktop) Set the "Change the size of text, apps and other items" to 100% 0 Quote Link to comment Share on other sites More sharing options...
paulmc Posted November 18, 2019 Author Share Posted November 18, 2019 100% does not make any difference in the display option screen when full screen and the resolution are chosen and you hit ok the screen just freezes and if you press ctrl alt del for task manager it takes you back to the frozen display screen the only way to exit is to choose sing out when you enter ctrl alt del 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted November 18, 2019 Members Share Posted November 18, 2019 Try and start Steel Beasts with the --fullscreenwindow command line parameter. That will create a borderless window of the desktop dimensions. Not so good if you have multiple monitors connected and you want SB Pro on only one of them, but if your display is the only one it would be "like fullscreen" without actually "being fullscreen". If the switch to fullscreen is what makes the application freeze, that would be interesting to know. If it still freezes, I'm beginning to wonder about hardware and/or driver/3rd party software issues. Also, On 11/16/2019 at 12:05 AM, Ssnake said: Debug logs are, however, most useful only if taken in "debug mode" (also in the Troubleshooting folder). The default logging mode doesn't cover as much detail. I'm not really sure where the "restart game" thing is coming from. Please explain in more detail, ideally illustrated with screenshots, what you're doing to get such an alert message. 0 Quote Link to comment Share on other sites More sharing options...
paulmc Posted January 18, 2020 Author Share Posted January 18, 2020 I am trying to make this game work but the problem is in options display on window option you cannot pick any resolution as they are all dimmed if you pick full screen you can pick your native resolutions but when you click ok the screen just freezes and I have to sign out to exit the game 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted January 18, 2020 Members Share Posted January 18, 2020 There is no resolution to pick in Windowed mode because, well, you can adjust the size freely. (It will briefly show the chosen window size after adjustments.) As to why it freezes up on going fullscreen, I don't know. One particularity of Windows and it fullscreen mode in general is that applications in fullscreen cannot be debugged. Which makes it inherently hard for programmers to diagnose problems occurring only there (and fixing them). Short of updating the graphics drivers, I'm not sure what else I can recommend to address the problem. A coming update later this year will include an option to adjust the borderless window mode in a way to pick one display (if multiple monitors are connected), so that may help in some cases. Also, in all versions 4.1 the --fullscreenwindow command line option is broken (we fixed this a few days ago) - please excuse the inconvenience. 0 Quote Link to comment Share on other sites More sharing options...
thewood Posted January 19, 2020 Share Posted January 19, 2020 18 hours ago, Ssnake said: Also, in all versions 4.1 the --fullscreenwindow command line option is broken (we fixed this a few days ago) - please excuse the inconvenience Well that explains a few hours of work I have put into trying to unsuccessfully get it working. I didn't realize that. How long before that fix is public? Also, are the command line parameters listed together anywhere? I have found a few in the manual and a scattering in the past 10 release notes, but no consolidated list. 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted January 19, 2020 Members Share Posted January 19, 2020 If you open a command line window in the Steel Beasts ...\release folder and type in SBProPE64cm.exe --help it will open a window listing all command line parameters along with their possible arguments. I expect the next update before July, maybe even around end of April/early May. 0 Quote Link to comment Share on other sites More sharing options...
StrykerPSG Posted August 6, 2022 Share Posted August 6, 2022 On 11/15/2019 at 1:50 PM, paulmc said: Hi my display monitor is 3840 x 2160 when im in display option and I try to set the game to full screen and I have to click to accepet game restart to take affect the option to click restart just freezes and im stuck on the screen and I cant do any thing but close the game ie control alt delete I don't think this is fixed in the latest build. I had no issues in the last few updates, but tonight, this describes me exactly. It will run in windowed mode, but not 3840x2160. Is no one else experiencing this? 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted August 6, 2022 Members Share Posted August 6, 2022 I, at least, am not: So, I suppose we'd need to investigate a bit deeper. What are your Windows settings, - display - font scaling - Windows version - graphics card model - graphics card driver version When you know these details, put them into an email to me. Also, start Steel Beasts in debug mode, go to the menu, make the change, then (as it hangs) kill the process (or does it crash?). Either way, the debugLog.txt may be useful. Again, I advise against posting such details in a public space like this forum - but then again, digital exhibitionism seems to be all the rage these days. 0 Quote Link to comment Share on other sites More sharing options...
StrykerPSG Posted August 6, 2022 Share Posted August 6, 2022 (edited) Ssnake, Sent you my info but also tried the following: Font scaling: 100% 200% (my default) 250% (windows recommended) None worked Started alternatively in debug and safe mode. Each time I changed the resolution to 3840x2160, instant freeze and had to conduct a windows restart. All instances it freezes up. Cannot use task manager to close out. Windows restart. Matt PS, forgot to add it does work in windowed mode, but everything's very cluttered, including options menu. I'll wait for recommendations to make the 4k work. Edited August 6, 2022 by StrykerPSG 0 Quote Link to comment Share on other sites More sharing options...
Members Ssnake Posted August 6, 2022 Members Share Posted August 6, 2022 Try font scaling with "bizarre" values like 149 or 199% Some reported that this helped. 0 Quote Link to comment Share on other sites More sharing options...
StrykerPSG Posted August 7, 2022 Share Posted August 7, 2022 10 hours ago, Ssnake said: Try font scaling with "bizarre" values like 149 or 199% Some reported that this helped. No joy. I am going to also try on my desktop, same resolution, to see if it's specific to my laptop only. More to follow. 0 Quote Link to comment Share on other sites More sharing options...
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